Because of the demand for our services and the level of confidence shown in AutoScan, we are able to develop working partnerships with Automotive OEM's and their supply chain.

Such residential quality service activities are undertaken within:- BMW (UK) Manufacturing Ltd (Plant Oxford), Toyota Motor Manufacturing UK Ltd (Burnaston) and Bentley Motors Ltd (Crewe). As a residential support service we are able to provide OEM's and their suppliers with a complete "containment solution" from the initial concern through to closure. Residential status enables us to manage quality concerns in their entirety including containment, data collection and analysis and returns management.

Client benefits

Benefits of residential support include
Flexibilty of manpower to cover varying shift patterns
Dedicated personnel with product knowledge
Minimisation of concern response lead times
The ability to prioritise concerns in accordance with production requirements
Full co-ordination of parts inspection between manufacturers and suppliers
Development of working relationships through proactive integration
Comprehensive reporting and communication procedures
On-site co-ordinator acting as single point of contact

New product launch

Long term quality engineering support
OEM based support, providing immediate response and containment to include:
Inspection
Rectification / Repair
Packaging and goods return