Because of the demand for our services and the level of confidence shown in AutoScan, we are able to develop working partnerships with the automotive manufacturers, OEM's and their supply chain.

Such partnerships allow us to offer our clients a residential engineering support service at major manufacturers such as Bentley Motors, Toyota Manufacturing UK Ltd, BMW, Landrover and Jaguar Cars Ltd. As a resident engineering support service we are able to provide OEM's and their tier suppliers with a complete "containment solution" from the initial concern through to closure. Residential status enables us to manage quality concerns in their entirety including containment, data collection and analysis and returns management.

Client benefits

Benefits of residential support include
Flexibilty of manpower to cover varying shift patterns
Dedicated personnel with product knowledge
Removal of lead times
The ability to prioritise concerns in accordance with production requirements
Full co-ordination of parts inspection between manufacturers and suppliers
Development of working relationships through proactive intergration
Comprehensive reporting and communication procedures
On-site co-ordinator acting as single point of contact
Reduced costs through the removal of a minimum charge and travel costs
Real time billing as opposed to excessive waiting time costs

New product launch

Long term quality engineering support
OEM based support, providing immediate response and containment
Off-site facilities at selected sites accommodating;
Component, Assemblies and Body in White parts requiring;
Inspection
Rectification
Repair
Packaging and goods return
Logistics support
Secure temporary storage